TECHNOLOGICAL INNOVATIONS IN BUSINESS
Innovation means introducing
something new into
your business. There were several innovations in business in the past 50
years that have created a landscape, which is completely alien to the working
environments of those working only 50 years ago. The pace of change has been
phenomenal as well as the amount of new technology and new processes has meant
that we now work in a completely new way. The following are the biggest
innovations that will change your business:
Social media management
Social media can really help business take
off, but managing Twitter, LinkedIn, Facebook and Instagram can take up
valuable time. Management platforms such as Hootsuite allow you to manage the
whole thing at once, saving valuable time and giving flexibility in tough
times.
Big data
It
might seem like just a big buzzword, but even small businesses can benefit from
big data. Technology such as ClearStory Data, InsightSquared or even good old
Google Analytics can help you to make sense of your traffic and your consumer
decisions, to predict demand and trends in future.
Cloud computing
Storing
our data in the cloud instead of on physical servers can help you do more with
less. It also do collaboration easier while working remotely, with access
available anywhere at any time.
CRM and inventory management
Managing
customer relationships as well as your inventory using specialist software that
can help ensure you do not put a foot wrong. Try Zoho, Insightly or Salesforce are
used for CRM.
Risk-management software
Want
to ensure you are dealing with trustworthy customers, or check who has access
to your data? Clever technology can do that for you. Try BehavioSec, which
analyses your staff’s typing and mouse movements and alerts you if someone else
is logging in. Duedil, meanwhile, gives metrics indicating how solvent various
companies are.
Communication
Whether
it is Skype, Facetime or a full VOIP service, internet-based communication
systems can cut costs - particularly if you are a team working in far-flung
locations. These systems often require no little or no investment in hardware,
and can use apps to synchronize on-the-road communication with office phone
systems. Some new systems even provide virtual receptionists, advanced call
screening and forwarding rules and integration with office software (for a
fee).
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